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Why doesn't it work? 1. Please make sure the switch is on. 2. The solar light must be charged direct sunshine. 3. Please put the solar light outside charging for 1 sunny day. 4. It doesn't light up in the daytime or when other lights are shining on it. Specifications: LED: 96PCS Waterproof level: IP65 Material: ABS+PC Lighting Mode: Flickering Flame mode Power Switch: ON/OFF Auto switching mode: light control Solar panel: 0.88W, 20% efficiency LED span life: 50000 H Brightness: 35LM Solar charging time: 8H Working time: Light up 12H in summer and 5H in winter after fully charged. Packing include: 2 x Solar Torch Lights 4 x Extend Pipe 2 x Ground Spike 2 x Connecter 1 x User Manual Tips: 1. Prior to first use, please turn on the switch and charge the outdoor solar lights torch light for 1 sunny day. 2. Please be kindly noted: As a solar powered product, the working time is weather sensitive. 3. If the ground is too hard, do not twist or hammer it with force. Try to soften the ground with water and then insert into the ground. 4. If power reduces over time, switch the light off for 3-5 sunny days in order to boost the batteries. 5. Widely application for yard, pathways, pool, garden, bench, patio, fence, deck, or outdoor events like party, camping, barbecue, wedding, Christmas, Halloween.
Shipping & Delivery Information
Our Shipping Promise
At Slickpurchase, we understand how important your purchases are. That's why we take extra care with every package we send. All orders are shipped in double-boxes with full insurance for additional protection, ensuring your items arrive safely.
Processing & Shipping Timeline
- Processing Time: Orders are processed within 3-6 business days
- Domestic Delivery: Typically 6-10 business days
Please note that delivery times are estimates and may vary based on your location, weather conditions, or other unforeseen circumstances.
Shipping Destinations
Slickpurchase currently only ships to the United States.
Shipping Costs
We are pleased to offer free standard shipping on all orders within the United States.
Discreet Packaging
We respect your privacy. All Slickpurchase packages are shipped with complete discreet packaging. The product name, description, sender's name, and any information that hints about the contents are encrypted. Your package will arrive without any indication of what's inside, ensuring your purchase remains confidential.
Signature Requirements
Important Note: All orders valued above $250 will require a signature upon delivery for your protection.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your shipment's progress every step of the way.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team immediately, and we will assist you in resolving the issue.
Additional Security Measures
For your protection, we may contact you for additional order verification of the payment method on certain orders.
Questions or Concerns?
For details on returns and refunds, please refer to our Return Policy page.
For any questions about shipping or delivery, please contact our customer service team at support@slickpurchase.com.
⚠️ WARNING (California Proposition 65):This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.For more information, please visit www.P65Warnings.ca.gov.
