Prepare your safe with first open: 1?There are two ways to open the safe, the external battery box is for emergency use, it can charge the keypad outside; 2?The reset button is a green button on the hinge side of the door, near the internal led light? Open the door(preset user code is 1234, master code is 123456): Emergency key plus Master key: STEP 1: Inset Emergency key, push the key into the hole and turn anticlockwise; STEP 2: Insert master key, turn clockwise, and then rotating the handle clockwise to open the door. Personal code plus Master key: STEP 1: Press# to wake up the system, input the master code or user code; STEP 2: Press# to confirm, if the code is right, the system will confirm by two sounds of beep and the unlock indicator light will be on.; STEP 3: Insert master key, turn clockwise, and then rotating the handle clockwise to open the door. Reset code(Pls do change master code and user code after receiving the safe): Master code: STEP1: Open the door. Wait until the screen is in standby mode and then press# to wake up the system; Input00 and then press the reset button, the system will utter one sound of beep and the unlock light will blink; STEP3: Input the new master code (1 to 12 digits) and press # and then all lights will turn off. The new code will be confirmed by long sound of beep. User code: STEP1: Open the door. Press the reset button, the system will utter one sound of beep, and the unlock light will blink; STEP2: Input the new user code (1 to 12 digits) and press #, all lights will turn off. The new code will be confirmed by the long sound of beep. Package Includes: ? 1 x Safe box ? 1 x Instruction ? 4 x Expansion bolt ? 2 x Master key ? 1 x External Battery Box ? 2 xEmergency key
Shipping & Delivery Information
Our Shipping Promise
At Slickpurchase, we understand how important your purchases are. That's why we take extra care with every package we send. All orders are shipped in double-boxes with full insurance for additional protection, ensuring your items arrive safely.
Processing & Shipping Timeline
- Processing Time: Orders are processed within 3-6 business days
- Domestic Delivery: Typically 6-10 business days
Please note that delivery times are estimates and may vary based on your location, weather conditions, or other unforeseen circumstances.
Shipping Destinations
Slickpurchase currently only ships to the United States.
Shipping Costs
We are pleased to offer free standard shipping on all orders within the United States.
Discreet Packaging
We respect your privacy. All Slickpurchase packages are shipped with complete discreet packaging. The product name, description, sender's name, and any information that hints about the contents are encrypted. Your package will arrive without any indication of what's inside, ensuring your purchase remains confidential.
Signature Requirements
Important Note: All orders valued above $250 will require a signature upon delivery for your protection.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your shipment's progress every step of the way.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team immediately, and we will assist you in resolving the issue.
Additional Security Measures
For your protection, we may contact you for additional order verification of the payment method on certain orders.
Questions or Concerns?
For details on returns and refunds, please refer to our Return Policy page.
For any questions about shipping or delivery, please contact our customer service team at support@slickpurchase.com.

