Frequently Asked Questions
The dimensions are nine point six eight inches in length, eight point zero seven inches in width, and one point six nine inches in height.
The fan is made of aluminum, providing durability and a lightweight design for comfortable wear.
It weighs eleven point twenty-nine ounces, making it lightweight and easy to wear for extended periods.
To use the fan, simply place it around your neck and adjust the settings using the power button to select your desired speed.
Yes, the neckband is adjustable and fits most sizes comfortably, allowing for a secure fit during various activities.
Yes, it is designed for hands-free operation, making it perfect for workouts, outdoor activities, and daily errands.
To maintain the fan, avoid exposing it to moisture, clean it with a dry cloth, and store it in a cool, dry place when not in use.
The fan features dual six thousand milliamp hour batteries, providing up to twenty hours of continuous cooling on a single charge.
You should charge the fan using the included USB-C charging cable, which takes approximately five hours for a full charge.
Yes, the fan is designed with safety in mind, featuring lightweight construction and no sharp edges, making it suitable for older children.
Unlike handheld fans, the Tenvolti Neck Fan offers hands-free operation and delivers 360 degrees of cooling airflow, making it more convenient.
Yes, it is perfect for outdoor activities like hiking, camping, and sports events, providing portable cooling wherever you go.
If the fan does not operate, ensure it is fully charged, check the power button, and refer to the user manual for troubleshooting steps.
In case of receiving a damaged item, please contact customer service for assistance with returns or exchanges as per the policy.
Yes, the Tenvolti Neck Fan typically comes with a warranty that covers manufacturing defects. Please refer to the packaging for details.
