Do these insoles need to be cut to size? Yes, these are trim-to-fit. Superfeet insoles are made to be trimmed to fit your shoes and boots; follow cutting instructions before use, and if you're between sizes, size up and trim down to fit | Are these good for low arches? Low arch orthotic support helps stabilize the foot while running, reducing stress on feet, ankles, knees, and back | How do these stabilize the heel? Heel cup positions and cradles the heel to optimize natural shock absorption and minimize fatigue; designed for slim-fitting athletic shoes | Do these help control odor and moisture? Moisturewick top cover helps reduce odors and keeps feet fresh; beveled foam edge fits in many running and walking shoes | Is this the same product I used to buy? Yes - formerly sold as Superfeet CARBON, this is the same trusted insole you know and love, now with a new name. Run Support Low Arch (Carbon) insoles are the same great arch support insoles you love, now with a new name
Shipping & Delivery Information
Our Shipping Promise
At Slickpurchase, we understand how important your purchases are. That's why we take extra care with every package we send. All orders are shipped in double-boxes with full insurance for additional protection, ensuring your items arrive safely.
Processing & Shipping Timeline
- Processing Time: Orders are processed within 3-6 business days
- Domestic Delivery: Typically 6-10 business days
Please note that delivery times are estimates and may vary based on your location, weather conditions, or other unforeseen circumstances.
Shipping Destinations
Slickpurchase currently only ships to the United States.
Shipping Costs
We are pleased to offer free standard shipping on all orders within the United States.
Discreet Packaging
We respect your privacy. All Slickpurchase packages are shipped with complete discreet packaging. The product name, description, sender's name, and any information that hints about the contents are encrypted. Your package will arrive without any indication of what's inside, ensuring your purchase remains confidential.
Signature Requirements
Important Note: All orders valued above $250 will require a signature upon delivery for your protection.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your shipment's progress every step of the way.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team immediately, and we will assist you in resolving the issue.
Additional Security Measures
For your protection, we may contact you for additional order verification of the payment method on certain orders.
Questions or Concerns?
For details on returns and refunds, please refer to our Return Policy page.
For any questions about shipping or delivery, please contact our customer service team at support@slickpurchase.com.
⚠️ WARNING (California Proposition 65):This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.For more information, please visit www.P65Warnings.ca.gov.
