When the power is turned on for the first time, the bulb will keep on for 3 seconds regardless of night or day. It goes out after 3 seconds and enters the normal working state. After that, the bulb is ready to work. If ambient lighting is bright, the bulb will remain off and will not respond to movement until dark. If the ambient light is very low (below 6 lux), the bulb will turn on and stay on as long as there is movement in the sensor area. The bulb will automatically turn off 30 seconds after the movement has stopped in the area of the motion sensor. FAQ: Q: why does the bulb not turn off or turn on by itself? Answer: these bulbs are equipped with a very sensitive motion sensor that reacts to any movement. The triggering of the sensor can be caused by branches of trees and bushes, curtains, a fan, domestic or wild animals, etc. Also, bulbs with a radar sensor sense movement through walls, doors, glass, so movement behind a door or wall will cause automatic activation. Bulbs do not have sensitivity adjustment. Bulb may not turn off if: 1, in windy weather, the bulb will shine all night if it is installed on the porch and there are branches nearby; 2, there is a working fan next to the bulb; 3, there is a motion source behind the wall or door within the range of the motion sensor; Q: Why doesn't the bulb turn on automatically? Answer: In 99% of cases, the reason why the bulb does not light up is that there is strong light in the environment, wait until it is dark or check in a dark room. If you think that the bulb is not working correctly, please contact our support team. Within three year, we do free replacement.
Shipping & Delivery Information
Our Shipping Promise
At Slickpurchase, we understand how important your purchases are. That's why we take extra care with every package we send. All orders are shipped in double-boxes with full insurance for additional protection, ensuring your items arrive safely.
Processing & Shipping Timeline
- Processing Time: Orders are processed within 3-6 business days
- Domestic Delivery: Typically 6-10 business days
Please note that delivery times are estimates and may vary based on your location, weather conditions, or other unforeseen circumstances.
Shipping Destinations
Slickpurchase currently only ships to the United States.
Shipping Costs
We are pleased to offer free standard shipping on all orders within the United States.
Discreet Packaging
We respect your privacy. All Slickpurchase packages are shipped with complete discreet packaging. The product name, description, sender's name, and any information that hints about the contents are encrypted. Your package will arrive without any indication of what's inside, ensuring your purchase remains confidential.
Signature Requirements
Important Note: All orders valued above $250 will require a signature upon delivery for your protection.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your shipment's progress every step of the way.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team immediately, and we will assist you in resolving the issue.
Additional Security Measures
For your protection, we may contact you for additional order verification of the payment method on certain orders.
Questions or Concerns?
For details on returns and refunds, please refer to our Return Policy page.
For any questions about shipping or delivery, please contact our customer service team at support@slickpurchase.com.

