Frequently Asked Questions
The ORTHO JOY Medical Shoes are made of faux leather or rexine, which is durable and lightweight.
The shoes measure ten point eighty-three inches in length, five point seventy-one inches in width, and three point ninety-four inches in height.
The item size for the ORTHO JOY Medical Shoes is nine.
Simply slide your foot into the sandals for a comfortable fit, designed for easy wearing.
Yes, these shoes are designed for women of all ages, particularly beneficial for the elderly.
Yes, they are specifically designed to provide comfort for individuals suffering from foot, knee, and back pain.
Wipe the shoes with a damp cloth to clean, avoiding harsh chemicals that may damage the material.
Yes, the materials used are crafted to be skin-friendly, reducing the risk of blisters and irritation.
Store the shoes in a cool, dry place away from direct sunlight to maintain their shape and quality.
The shoes feature an Airmix sole, which is lightweight and comfortable for all-day wear.
Yes, they are available in various colors, allowing you to choose according to your preference.
Yes, these sandals are particularly recommended for individuals suffering from diabetes and other foot conditions.
Contact customer support for assistance with returns or exchanges if the shoes arrive damaged.
Yes, the shoes come with a manufacturer warranty covering defects in materials and craftsmanship.
Refer to the sizing chart provided by the manufacturer to select the best fit for your foot size.


















