Q: Why is my Printer unresponsive and not working A: Is your printer connected to your computer through a data cable? Is the printer turned on? Is the label properly placed (make sure it is thermal label)Q: why my labels are not sharp / dark?A: The most common cause of poor quality printing relates to poor quality source files If your original low-quality print was designed for 8.5 x 11 inches, see if you can set the label to 4 x 6 inches. Q: Why my label is printing sideways?A: The most likely reason is that your label is not properly formatted for 4 x 6 label printing. COMER Prints exactly what you see on your screen in the same orientation. So if the label looks side-ways on your screen or if it has a lot of white space around the label,COMER Printer will print it side-ways and with the same amount of white space. Q: Why the label is getting stuck or half-printed?A: If your label is getting stuck (usually during printing something really dark like barc-ode or a thick straight line), this is most likely due to your print density being set too high for your label. This causes the label to get too hot and get stuck to the print head. Various labels respond to the same level of heat differently.
Shipping & Delivery Information
Our Shipping Promise
At Slickpurchase, we understand how important your purchases are. That's why we take extra care with every package we send. All orders are shipped in double-boxes with full insurance for additional protection, ensuring your items arrive safely.
Processing & Shipping Timeline
- Processing Time: Orders are processed within 1-3 business days
- Domestic Delivery: Typically 3-5 business days
Please note that delivery times are estimates and may vary based on your location, weather conditions, or other unforeseen circumstances.
Shipping Destinations
Slickpurchase currently only ships to the United States.
Shipping Costs
We are pleased to offer free standard shipping on all orders within the United States.
Discreet Packaging
We respect your privacy. All Slickpurchase packages are shipped with complete discreet packaging. The product name, description, sender's name, and any information that hints about the contents are encrypted. Your package will arrive without any indication of what's inside, ensuring your purchase remains confidential.
Signature Requirements
Important Note: All orders valued above $250 will require a signature upon delivery for your protection.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your shipment's progress every step of the way.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team immediately, and we will assist you in resolving the issue.
Additional Security Measures
For your protection, we may contact you for additional order verification of the payment method on certain orders.
Questions or Concerns?
For details on returns and refunds, please refer to our Return Policy page.
For any questions about shipping or delivery, please contact our customer service team at support@slickpurchase.com.
⚠️ WARNING (California Proposition 65):This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.For more information, please visit www.P65Warnings.ca.gov.
