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Height of central pole: 2m high for diameter 3m tent, 2.5m high for diameter 4m tent, 3m high for diameter 5m tent and 3.5m high for diameter 6m tent. The central pole has a ring that you can hang the light. It is all a personal choice what size you go for, but as a general rule: If regularly accommodate 1 or 2 twin size mattress, a 3 meter is fine. (Please kindly note 3 meter tent cannot accommodate double size mattress) If regularly sleeping 2~3 people, and occasionally four, a 4 meter will be fine. If regularly sleeping 4+ people, or if you are planning on going on extended week long camping trips where set up time/carry weight is not such an issue, a 5 meter is better suited as it gives you that extra room. If regularly sleeping 4 people, both 4 meter and 5 meter are fine. However, on balance a 5 meter may be better suited as I would suggest that having slightly more space than you need is not a bad situation to be in. Windproof grade: the tent can be against 6 degree wind i.e. 30 miles/hours. It is not advisable to use the tent if the windstorm is heavier than 6 degrees. Maintenance: keep the tent clean and in bone-dry conditions when store it. Lifespan: The lifespan of your bell tent is very dependent upon the camping conditions and the way you look after. Air pollution, ultraviolet radiation, natural and domestic dirt, all limit the lifespan of your bell tent. In short, if you look after your tent it will look after you for many years of camping. After-sale service:We provide after-sale service for all of the products. If your tent has a manufacturing defect or is damaged in transit, please take pictures and contact us via email, so we can sort it swiftly.
Shipping & Delivery Information
Our Shipping Promise
At Slickpurchase, we understand how important your purchases are. That's why we take extra care with every package we send. All orders are shipped in double-boxes with full insurance for additional protection, ensuring your items arrive safely.
Processing & Shipping Timeline
- Processing Time: Orders are processed within 1-3 business days
- Domestic Delivery: Typically 3-5 business days
Please note that delivery times are estimates and may vary based on your location, weather conditions, or other unforeseen circumstances.
Shipping Destinations
Slickpurchase currently only ships to the United States.
Shipping Costs
We are pleased to offer free standard shipping on all orders within the United States.
Discreet Packaging
We respect your privacy. All Slickpurchase packages are shipped with complete discreet packaging. The product name, description, sender's name, and any information that hints about the contents are encrypted. Your package will arrive without any indication of what's inside, ensuring your purchase remains confidential.
Signature Requirements
Important Note: All orders valued above $250 will require a signature upon delivery for your protection.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your shipment's progress every step of the way.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team immediately, and we will assist you in resolving the issue.
Additional Security Measures
For your protection, we may contact you for additional order verification of the payment method on certain orders.
Questions or Concerns?
For details on returns and refunds, please refer to our Return Policy page.
For any questions about shipping or delivery, please contact our customer service team at support@slickpurchase.com.
⚠️ WARNING (California Proposition 65):This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.For more information, please visit www.P65Warnings.ca.gov.
