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Pairing Instruction: Preparation: -Make sure your Wi-Fi router is 2.4GHz,5GHz not supported. -Close to the router to ensure the connection is in good condition. 1.Download Smart Life APP from APP Store,Google Play or QR code above. 2.Turn on the Bluetooth on your phone and connect 2.4GHz Wi-Fi. 3.Check the device is in flashing reset state when powered on. 4.Enter the app home page,tape the +icon in the top right corner and seach for C5109 . 5.Complete the pairing steps in following instructions and then device will be added successfully in home page. FAQs 1.Failure to connect the Wi-Fi network a.Ensure Wi-Fi network is 2.4GHz,not supported 5GHz. b.Check the Wi-Fi name and password are correct c.Close to the router for a strong signal. 2.The application does not work properly a.Close all apps running in the background and reopen the Smart Life app. b.Uninstall and reinstall the Smart Life app, then repear the above steps. 3.The smart lights can not connect to the application a.Make sure the lights are powered on. b.Press the on/off button for more than 3 second until the flashing reset lighting appears, then recond.
Shipping & Delivery Information
Our Shipping Promise
At Slickpurchase, we understand how important your purchases are. That's why we take extra care with every package we send. All orders are shipped in double-boxes with full insurance for additional protection, ensuring your items arrive safely.
Processing & Shipping Timeline
- Processing Time: Orders are processed within 3-6 business days
- Domestic Delivery: Typically 6-10 business days
Please note that delivery times are estimates and may vary based on your location, weather conditions, or other unforeseen circumstances.
Shipping Destinations
Slickpurchase currently only ships to the United States.
Shipping Costs
We are pleased to offer free standard shipping on all orders within the United States.
Discreet Packaging
We respect your privacy. All Slickpurchase packages are shipped with complete discreet packaging. The product name, description, sender's name, and any information that hints about the contents are encrypted. Your package will arrive without any indication of what's inside, ensuring your purchase remains confidential.
Signature Requirements
Important Note: All orders valued above $250 will require a signature upon delivery for your protection.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your shipment's progress every step of the way.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team immediately, and we will assist you in resolving the issue.
Additional Security Measures
For your protection, we may contact you for additional order verification of the payment method on certain orders.
Questions or Concerns?
For details on returns and refunds, please refer to our Return Policy page.
For any questions about shipping or delivery, please contact our customer service team at support@slickpurchase.com.
⚠️ WARNING (California Proposition 65):This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.For more information, please visit www.P65Warnings.ca.gov.
