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Frequently Asked Questions
The dimensions of the Tracker Tag are one point twenty-six inches in length, one point fifty-four inches in width, and zero point thirty-five inches in height.
The package includes six Tracker Tags for your convenience.
The Tracker Tag includes a lithium-ion battery, but specific material details are not provided.
To use the Tracker Tag, simply perform a one-tap setup with your iPhone or iPad through the pre-installed 'Find My' app.
Yes, the Tracker Tag has an IP67 waterproof and dustproof rating, making it ideal for outdoor activities.
Yes, when out of Bluetooth range, you can still locate items using the 'Find My' network, leveraging nearby Apple devices.
To replace the battery, follow the instructions provided in the included manual, which details how to open the device and replace the CR2032 battery.
The Tracker Tag includes privacy features such as encrypted communication and does not store location data to ensure user privacy.
Store the Tracker Tag in a dry place, away from extreme temperatures, to maintain its function and battery life.
If the Tracker Tag is not working, check the battery level, ensure it is connected to the 'Find My' app, and refer to the troubleshooting section in the manual.
No, the Tracker Tag is only compatible with iOS devices and cannot be used with Android.
Yes, you can share the Tracker Tag's location with up to five borrowers using the 'Find My' app.
If you lose your Tracker Tag, the last known location will be saved in the 'Find My' app, allowing you to locate it.
Yes, the Tracker Tag typically comes with a manufacturer's warranty; please check specific warranty details when purchasing.
To clean the Tracker Tag, use a soft, dry cloth. Avoid using water or cleaning solutions that could damage the device.
