Frequently Asked Questions
The Christmas tree lights are twelve feet tall. This height makes them an impressive focal point for outdoor holiday displays.
There are seven hundred forty LEDs included. This consists of two hundred forty RGB LEDs, four hundred eighty warm white LEDs, and twenty RGB LEDs for the topper star.
The lights are made from durable plastic. This material ensures they are lightweight yet sturdy for outdoor use.
The Hello Fairy App allows you to customize colors and effects. You can control brightness, set timers, and even sync lights with music.
Yes, these lights are waterproof with an IP44 rating. They are designed to withstand rain, snow, and cold weather.
To install the lights, simply secure the heavy-duty pole into the ground and hang the lights as desired. Follow instructions in the manual for optimal setup.
Yes, it is suitable for large displays. You can control multiple sets together using the group control feature in the app.
To clean the lights, gently wipe them with a damp cloth. Make sure they are unplugged and dry before storing them to maintain their longevity.
These lights are eighty percent more energy-efficient than traditional bulbs. This makes them an eco-friendly choice for holiday lighting.
Yes, you can customize the colors with sixteen million options. This allows for a unique display tailored to your holiday theme.
You can set a timer using the Hello Fairy App. This feature allows you to schedule when the lights turn on and off automatically.
No, the setup process is straightforward. The lights come with a user-friendly manual and the app guides you through the installation.
If the product arrives damaged, you can contact customer support for assistance. They will guide you through the return or replacement process.
Yes, they have a memory function. This feature remembers your last settings, so the display resumes as you configured it.
Yes, they can be used for various occasions. The customizable features make them suitable for New Year's Eve, Halloween, and weddings.

