Frequently Asked Questions
The Skil-Care Replacement Gel Pack measures seven point ninety-nine inches in length, four point zero two inches in width, and zero point ninety-eight inches in height.
The medium gel pack is designed for average adult use, with a size of twenty inches.
The gel pack material details are not specified, but it is designed for optimal cooling relief.
To use the gel pack, place it in the adjustable heel protector for cooling relief while ensuring it is securely fitted.
Yes, the gel pack is available in a pediatric size measuring fifteen inches, making it suitable for younger patients.
The heel protector features adjustable straps that allow you to customize the fit based on your ankle size, ensuring comfort and security.
The gel pack and heel protector should be washed and dried at temperatures below one hundred eighty degrees Fahrenheit, and the gel pack must be removed before laundering.
No, you should not use bleach when cleaning the heel protector to maintain its integrity and effectiveness.
Store the gel pack in a cool, dry place to maintain its cooling properties and avoid exposure to high temperatures.
Yes, the gel pack provides cooling relief to help reduce inflammation and pain associated with heel ailments.
The heel protector is designed to float the heel over an air cavity, providing zero pressure and promoting air circulation to aid in healing existing ulcers.
Yes, the heel protector comes in three sizes: pediatric at fifteen inches, average adult at twenty inches, and large/bariatric at twenty-five inches.
The Skil-Care Replacement Gel Pack is available in blue.
Yes, the adjustable straps of the heel protector allow it to accommodate various ankle sizes for a secure fit.
Specific warranty and return policy details are not provided, so it is advisable to check with the retailer for these terms.
If the gel pack arrives damaged, contact the retailer's customer service for assistance with a return or exchange.












