Frequently Asked Questions
The gel pack is made from a high-quality gel material designed to provide comfort and cooling relief.
The gel pack measures eight inches in length, four point zero two inches in width, and one inch in height.
The gel pack is available in three sizes: Pediatric, Average Adult, and Large/Bariatric, catering to various needs.
Simply insert the gel pack into the heel float protector and secure the adjustable straps for a customized fit.
Yes, the adjustable straps allow for a snug and secure fit on various ankle sizes, ensuring comfort.
The gel pack can be cleaned by removing it from the protector and washing the fabric at temperatures below one hundred eighty degrees Fahrenheit.
No, bleach should not be used on the gel pack or its protector, as it may damage the materials.
Yes, the pressure-reducing fabric is designed to promote healing and is safe for sensitive skin types.
If the gel pack arrives damaged, please contact customer support for assistance with returns or exchanges.
The gel pack provides cooling relief and helps reduce inflammation, alleviating heel pain caused by pressure sores.
Store the gel pack in a cool, dry place when not in use, and avoid exposure to direct sunlight.
Yes, the design of the gel pack helps to offload pressure from the heel, aiding in the prevention of pressure sores.
Yes, the gel pack can be used while sleeping to provide continuous comfort and relief for the heels.
The Skil-Care gel pack typically comes with a warranty that covers defects in materials and workmanship; check the packaging for details.
Yes, the gel pack is specifically designed for use with wheelchair and geri-chair patients to provide additional comfort.
Measure the circumference of your lower calf muscle to determine the most suitable size for optimal comfort and support.












