Frequently Asked Questions
The Novilla queen size mattress measures eighty inches in length, sixty inches in width, and twelve inches in height.
The Novilla mattress is made of gel-infused memory foam and high-density foam, providing comfort and support.
Yes, the Novilla mattress is made of CertiPUR-US certified foam, ensuring it is free from harmful chemicals and off-gassing.
To set up the Novilla mattress, unbox it, carefully remove the packaging, and allow it to air out and expand for up to seventy-two hours.
Yes, the Novilla mattress fits all kinds of queen bed frames, including those placed directly on the floor.
The mattress typically takes twenty-four to seventy-two hours to regain its full shape after being unpacked.
The mattress cover features a middle zipper design, allowing it to be easily removed and machine washed for convenient care.
While you can sleep on it right away, it's recommended to wait for at least twenty-four hours for optimal comfort and support.
The Novilla mattress comes with a ten-year warranty, covering manufacturing defects and providing peace of mind.
The mattress features multiple foam layers that distribute pressure evenly, providing support for proper spinal alignment and reducing pain.
The Novilla mattress includes a one hundred-day free trial period, allowing you to return it if you are not satisfied.
Yes, the Novilla mattress is designed to dampen partner movements, ensuring minimal disruption for couples during sleep.
The gel-infused memory foam in the Novilla mattress helps keep you cool while providing comfort and pressure relief.
No, the Novilla mattress is made without harmful substances like formaldehyde, ensuring a safe sleeping environment.
You can contact Novilla's customer support through their online phone or email service for assistance with any issues.
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